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Kraft foods Support Ticket - FENTON, Missouri - FOOD QUALITY

Kraft foods Support Ticket - FENTON, Missouri

FOOD QUALITY - Kraft Simply Large Curd Cottage Cheese

Created By: JAYCROOKE's Picture JAYCROOKE Last Reply: smartperson's Picture smartperson
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Kraft Simply Large Curd Cottage Cheese

RECENTLY SHOPPING AT A LOCAL WALMART IN GRAVOIS BLUFFS IN FENTON MO.GROCERY DEPARTMENT OUR USUAL BRAND OF COTTAGE CHEESE WAS NOT SOLD SO INSTEAD OF A NO NAME OR GENERIC WE PURCHASED KRAFT SIMPLY LOW FAT COTTAGE CHEESE SMALL AND LARGE CURD TWO OF EACH IN THE 24 OZ PACKAGES. SINCE PRARIE FARMS WAS NOT AN OPTION KRAFT BEING THE "TOP BRAND NAME" AND ONLY 25 CENTS DIFFERENCE WE OPTED TO GO WITH KRAFT. AFTER OPENING THE FIRST PACKAGE IT WAS SEPERATED LIQUID ON TOP AND SOLID AT THE BOTTOM MIXED IT UP AND STARTED EATING AND IT WAS VERY "DRY" ALMOST HARD AND GRITTY IN THE CENTER OF THE CURD OF THE "LARGE CURD" AND THE TSTE WAS ALMOST METALLIC VERY STRANGE. PUT IT ASIDE AND GOT A SMALL CURD TUB AND IT WAS THE SAME JUST SMALLER PCS VERY HARD AND DRY. PLACED A CALL TO THE STORE WHERE PURCHASED AND THE FEMALE ATTENDANT SAID SORRY WE CAN NOT TAKE BACK FOOD ITEMS FOR ANY REASON. I ASKED FOR A MANAGER AND WAS THEN DISCONNECTED. WAITED FOR OVER 20 MINUTES ON HOLD AND WAS TOLD A MANAGER WAS OFF DUTY AND A CSR WOULD CALL ME BACK.
ALL THIS FOR $12 DOLLARS WORTH OF CHEESE ITS NOT WORT MY TIME BUT ITS NOT RIGHT TO RECIEVE A SUBSTANDARD PRODUCT FOR HARD EARNED MONEY! I CHECKED THE EXP DATE ON THE PACKAGES AND THEY WERE 22 JULY 2015 23:52 W4 36-2158 IF THAT HELPS BUT I WANTED TO BRING IT TO SOMEONES ATTENTION NOW THAT IM GOING TO THROW AWAY NEW PRODUCT
THANK YOU FOR YOUR TIME
JAY CROOKE
314-540-7826
2213 CHARIOT DRIVE
FENTON, MO 63026


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